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Automation in Jira - Problem with due date

Kateryna_5jbqid

Hello!

I have 2 rules. First - creates Epik, second - creates tasks in Epik.

An important field for me is Due date for tasks.

I use smart value {{issue.fields.startDate.plusDays(7)}}

However, I get the following error "The following issues did not match the condition"

Please help me figure out how to fix this error. Thank you in advance!

Accepted answers

All comments

John Funk

Hi @Kateryna - Welcome to the Atlassian Community!

Can you share a screenshot of your rule, along with the Audit log when you get the error?

The error is going to be with the structure of your rule as it relates to a Condition, and not the code you list above.

Alex Koxaras -Relational-

Hi @Kateryna and welcome to the community,

It would be useful is you could share your rule with us. A screenshot would be lovely.

You clearly have included a condition or branch rule, to which you mention nothing

Omar Mohamed Fathi

can you share a screenshot please

Kateryna_5jbqid

Thanks! share screenshots

Kateryna_5jbqid

thanks! I added screenshots

Kateryna_5jbqid

I added screenshots

Bill Sheboy

Hi @Kateryna

Which of your rules received that message in the audit log?

If it was the one with the Issue Created trigger, this symptom can occur because the trigger happens faster than the data is available for the conditions.

The work-around/fix is to add the Re-fetch Issue action immediately after the Issue Created trigger. This will slow down the rule and reload the data before trying the conditions and other steps.

Kind regards,
Bill

John Funk

Thanks for posting those. Can you also post the Audit log for the rule that is generating the error?

Simmo_9kntn7

It might also be a false positive. The automation rule is going to be triggered for every created issue in that scope and it won't always be your epic, so you will see that message from time to time.

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