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Remove single attribute value from Insight Object using automation

maurício heberle

Scenario:

We have an Employees Insight object with an attribute called System Name that stores all applications an user has access.

Using Jira Automation, I can update via webhook to add more applications, but when I try to edit the object to remove, it overwrites the whole attribute.

I want a way to remove a single value from the attributes. Does anyone know if that is possible?

Accepted answers

Stefan Salzl

Hi @maurício heberle ,

could you show your automation rule/your api call?

Best
Stefan

All comments

Stefan Salzl

Hi @maurício heberle ,

could you show your automation rule/your api call?

Best
Stefan

maurício heberle

Just like is shown here, but I adapted it to my ids

https://confluence.atlassian.com/jirakb/append-list-of-objects-to-a-reference-insight-object-attribute-using-automation-1141483722.html

Stefan Salzl

Hi @maurício heberle ,

did you also add the log action from point 4 in the docu:

Add a log action within the branch to make sure we get the desired results:

List of application: {{object."Application access".Key.asJsonObject("value")}},{{"Application List".Key.asJsonObject("value")}} object to be edited: {{object.id}}

Is there any information in your audit log? Could you show the result of your audit log? That might help the community to get further insight into the problem and try to find a solution.

Best
Stefan

Yaswanth vannam_ipi68e

Hi @Stefan Salzl

how can we remove a single value in a object attribute
instead of adding new values

Example: using automation we can clear all the values in the attribute
But now in my case i need to remove a single value (PF347890)

Is there any way Screenshot 2023-01-24 195655.png

Yaswanth vannam_ipi68e

Hi @Benavides_ Fernando

I have tried the automation but it doesn't works

AM-131 value for first variable -
name [newlist],
smart value [{{issue.E_Assigned_Device.key}}].
{AM-131,AM-252} value for second variable -
name[hardwarelist],
smart value [{{issue.E_Employee Details.Emp_Hardware}}]

It says web request sent successful but both the values are being removed (AM-131,AM-252)

Mauricio Heberle_x42e0d

Show us your whole automation, the API call and the issue which you are trying to modify, please

Yaswanth vannam_ipi68e

Thanks!

Mauricio Heberle_x42e0d

Try removing the "For current issue" branch. I am using only the AQL on Branch

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