Lately it seems that all comment notification emails are going out with the following: commented: [●●●●●] Any idea how to remove these dots and allow folks to see the comments again?

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Comment replies showing as [●●●●●]

David Loszewski

Lately it seems that all comment notification emails are going out with the following:

<user> commented:

[●●●●●]

Any idea how to remove these dots and allow folks to see the comments again?

Accepted answers

David Loszewski

bump?

All comments

David Loszewski

bump?

Ashok Dangol

Hello @David Loszewski ,

While exploring in my instance, I found that it could be due to safe customer notification. Please check the link below :

What are the safe customer notifications? | Jira Service Management Cloud | Atlassian Support

Hopefully, this helps!!

David Loszewski

not sure if this is the solution but seems plausible. I've disabled for now. Thanks!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-desk

jira-software

jira-software-cloud