why am i getting this popup "email notification are Off until..."

Question

I am using standard plan of Jira software but everyday i get this popup that says "email notifications are off until next day ,because i have sent maximum number of notifications. it ask me to move to standard plan but i am already using standard plan.

sergio_gonzalez_e7gwta · Answer

were receiving the same message even though we went premium a few days ago, is this normal?

Michal Patoprsty · Answer

I found some other community question regarding this issue Receive-maximum-number-of-notifications

As noted there you should not have any limitation on your Standard plan. I would suggest raising a support request on Atlassian Support

Osama Jamil · Answer

Hi,
i am using standard plan, I am paying the bills from last 2 months.