nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Display linked issue list in comments

Gabrielė Vlasova

Hey!

I've set up an automation that's supposed to list all of the resolved linked issues in the comments of the main issue (split from / split to) for the customer to be aware.

At first it seemed that the automation works perfectly, however, I've now noticed, that when there's more than one linked issue, only one of them is displayed with a link and there's only the ticket number for all of the remaining ones.

Screenshot 2022-09-13 at 17.41.44.png

Screenshot 2022-09-13 at 17.44.39.png

Is there anything I can do to have a proper list with all of the linked issues and their URLs?

Thanks!

Accepted answers

Bill Sheboy

Hi @Gabrielė Vlasova

I reproduced the same symptoms using {{issue.issueLinks}} and the lower level smart values {{issue.issueLinks.inwardIssue}} and {{issue.issueLinks.outwardIssue}}

So this appears to be a defect, and I recommend working with your site admin to submit it to Atlassian. I did not find any similar defects in the public backlog.

As a work-around, I tried writing these with HTML as comments to explicitly add them as smart links but that did not work with the comment markup not recognizing the HTML.

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Gabrielė Vlasova

I reproduced the same symptoms using {{issue.issueLinks}} and the lower level smart values {{issue.issueLinks.inwardIssue}} and {{issue.issueLinks.outwardIssue}}

So this appears to be a defect, and I recommend working with your site admin to submit it to Atlassian. I did not find any similar defects in the public backlog.

As a work-around, I tried writing these with HTML as comments to explicitly add them as smart links but that did not work with the comment markup not recognizing the HTML.

Kind regards,
Bill

Gabrielė Vlasova

Hello @Bill SheboyThanks a lot for looking into this.

Do you think there's another way of providing the whole list of linked issues (Split to) and each linked issue status? The link is not necessary. My goal is to find a way to display the issue summary and the status to keep the customer in the loop. For example:

LT 🇱🇹 – Resolved
UK 🇬🇧 – In progress
etc.

Thank you!

Bill Sheboy

Please try this to include just the summary and status name values for each of the inward and outward links. Just iterating on issueLinks will not work for this case.

{{#issue.issueLinks.inwardIssue}}{{summary}}: {{status.name}}{{^last}}, {{/}}{{/}}
{{#issue.issueLinks.outwardIssue}}{{summary}}: {{status.name}}{{^last}}, {{/}}{{/}}

I added a comma-delimiter between the items.

Elyes Gannoun [Elements]

Hello @Gabrielė Vlasova ,

I'm Elyes, a Product Manager at Elements.
If you are fine using a marketplace app, we can answer differently your need of seeing only resolved linked issues portal with our new codegeist winning application.

You can specify which linked issues, based on a JQL, you want to display, and even configure which fields to show.

Elements Overview - custom display for related issues

Get direct access to related issues (linked or matching a JQL), and more:

Display related issues on the customer portal
Display relevant data from related issues
Edit custom field values directly from an overview
Transition related issues without changing context
Choose which location suits you best (Issue panel or in the Glance view)

Try it out! And if needed, you can read our documentation, reach out to our support team or share your feedback with me.

Saira

This method just combines all the linked issues into one long line and does not split into each issue

Saira

Thanks, just out of curiosity, is there a way to filter on {{issue.issueLinks.outwardIssue}}? like what if i want to find only the linked issues that belong to a given project? So something like {{issue.issueLinks.outwardIssue.project....}}

Bill Sheboy

Hi, @Saira

Please create a new question when you have a new question...rather than adding more questions to an existing thread.

In the meantime, please read about smart value, list filtering here to do what you asked: https://community.atlassian.com/t5/Automation-articles/Filtering-smart-value-lists/ba-p/1827588

Kind regards,
Bill

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