Exclude current user when assigning ticket

steliosavramidis

Hello

I am trying to create an automation to automatically assign tickets to a techreviewer when the ticket is transitioned in the "review" state. 

I have a list of the people who are reviewers however naturally I would like the person who already had the ticket to be excluded. How do I do that? 

So, what I want is the following: If Dev A, B, C are reviewers and Dev A was the one who had the ticket, assign the ticket to either A or B

John Funk

Hi @steliosavramidis 

You might try a rule like below. I have not actually done that before, but you can try it. It would use a project role instead of a field. So the Devs would have to be in the Reviewers project role (or whatever you want to call the role in the project).