How can I send a custom email via Automation Rule Action?

Question

I know there is a standard action "Send email" in Automation Rules.

But I need to be able to send a custom email without using this standard action.

Is there a way to achieve this? a plugin I can use?

As far as I know Automation Rules do not execute Scriptrunner scripts.

Thank you very much in advance.

Rilwan Ahmed · Answer

Hi @Ricardo Martinez

Check these add-ons

* https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions-jmwe?hosting=cloud&tab=overview
They have email Post function which can be added in workflow
* https://marketplace.atlassian.com/apps/4977/email-this-issue?hosting=cloud&tab=overview
They have Send Manual Emails with a click and more feature.

You can also make a search in Atlassian marketplace.
Example: https://marketplace.atlassian.com/search?hosting=cloud&product=jira-service-management&query=Email

Kian Stack Mumo Systems · Answer

@Ricardo Martinez,

Under what circumstances do you need to send a custom email? What is the reason you can't use automation for Jira?

Thanks,

Kian