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Not able to connect to GitHub organization

Krishna Chandra Soni

For automation , its not listing my github organization? Any Idea. Earlier I grant permission to Jira Automation user on git bub , but it was not showing the organization. Then I revoked permission from Github.Now when I am trying to connect, its showing me below image and not asking for grant permissions too. Any idea how to resolve this
Screenshot from 2022-08-23 18-35-35.png

Accepted answers

Vikrant Yadav

Hi @Krishna Chandra Soni Welcome to Atlassian Community!

As per the screenshot, it seems that Organization in GitHub is not having permission to access Atlassian Automation. Kindly go to Github >> Organisation Settings >> Integration >> Third Party apps or Application >> Grant permission to Atlassian Automation.

For more info , kindly check this document :- https://support.atlassian.com/cloud-automation/docs/use-atlassian-automation-with-github/

Thanks

V.Y

All comments

Vikrant Yadav

Hi @Krishna Chandra Soni Welcome to Atlassian Community!

For more info , kindly check this document :- https://support.atlassian.com/cloud-automation/docs/use-atlassian-automation-with-github/

Thanks

V.Y

Krishna Chandra Soni

Thanks Vikrant for response.

Earlier I granted the permission, but on the organization dropdown , it was not showing the organization. Then I revoked permissions for Attlassian Automation from GitHub, in expectation , that when I try to connect again from JIRA, then it will ask for permissions again. But it didn't asked for permissions. Above is snapshot for same. Now I am stuck in middle, as I don't know , from where I should send request to github , to grant permissions to Attlassian Automation

Vikrant Yadav

Okay @Krishna Chandra Soni For this you need to visit URL :- https://id.atlassian.com/manage-profile/apps

Under "Atlassian third party account access" >> Remove "GitHub" .

Now Automation will prompt again for connection .

Krishna Chandra Soni

Thanks @Vikrant Yadav . You are a JIRA rock star .

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