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Copy value from a project issue into another project issue via automation

Baris_w3q5bl

I'm using a project where i have several issues with descriptions etc. like a template

I want to be able to use the automation when I create an issue in a different project the description should be copied from the source project to the new issue into the destination Project.

The source project will serve as a template project.

I can not figure it out how to have the desription copied from another project via automation.

Please suggest if anyone has any idea.

Thanks

Accepted answers

Mark Segall

Hi @Baris - You'll want this for your description smart value:

{{triggerIssue.description}}

The problem with issue.description is that you're inside a branch so your issue becomes the target issue so you're then telling it to simply maintain whatever its description is. By setting it to triggerIssue, you'll copy the value from the issue that triggered the rule.

All comments

Mark Segall

Hi @Baris - You'll want this for your description smart value:

{{triggerIssue.description}}

Baris_w3q5bl

Hi Mark,

I've changed the value

{{triggerIssue.description}}

But it is still not copying the issue description from the JQL that is in the automation

Any other suggestions?

Mark Segall

Sorry - I didn't catch a couple things with my first response.

After reviewing the rule a little closer, I see that you're trying to trigger on the target. My mistake as I assumed you were cloning from the originating issue. In this case, you'll want to make the following changes:

Remove the branch. You're already in the current issue so you don't need that
Assuming your lookup issues action is looking for the source issue that you're trying to grab the description from, you would want to change your smart value to this:
1. ```
{{lookupIssues.description}}
```

Baris_w3q5bl

I removed the branch as you suggested.
Yes the lookup issues is for the source issue. And I want to grab the description of that issue.
I have changed the value but it says not a valid json.

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