How can we name a screenshot attachment in JIRA Cloud like we were able to in JIRA Server?

Bruce Kohl

On JIRA Server, when attaching a screenshot by clipboard,  we had the option to Name the screenshot so that it would have meaning. 

We have just migrated to JIRA Cloud and now when attaching a screenshot by clipboard, the system attaches the screenshot but uses a random name used by the source of the screenshot. It is immediate and I do not see any way to Rename the screenshot. 

For us, this is a pretty serious oversite to our flow and processes. 

Has anyone encountered this and has a solution, short of saving the screenshot to a file folder and then attaching from there. 

Thanks from a Cloud newbie.

Connor_lld39i

Hi @Bruce Kohl renaming the file is no longer possible. The workaround is as you guessed, save and rename the file then attach to the Jira issue. Here are related resources for you to view.

• https://jira.atlassian.com/browse/JRACLOUD-66045
• https://jira.atlassian.com/browse/JRACLOUD-25060
• https://jira.atlassian.com/browse/JRACLOUD-72300
• https://community.atlassian.com/t5/Jira-Software-questions/How-Do-I-Rename-an-Image-When-Attaching-It-to-a-Jira/qaq-p/1715410