JIRA Service Desk and ProForma Fields

Question

For my customer portal form, I'm using some JIRA fields and some from ProForma.  I would like to have the ProForma fields to show first.

Is this possible and if so how?

Mikael Sandberg · Answer

Attachments is coming, it is currently slated for Q3 2022 according the public roadmap.

Laura Colon · Answer

Thanks, it would be nice if they would make that change or allow similar fields like attachments in proforma.

Mikael Sandberg · Answer

The short answer is no, Forms will always be displayed below any Jira fields in the request form.