Automation issue: Move Task type to Subtask

Question

Hello everyone,

I am working with an automation that moves a TASK to a SUBTASK. In fact, until yesterday it was working correctly (No changes have been made to the project configuration or automation) but today I found that it is giving me the following errors: (The selected issue type is not valid. (issuetype))

I use the "Edit fields" action for the issue type, but I also use the advanced options to determine the "parent" issue. Here is a screenshot of the configuration:

It is a test, in my real automation I use a custom field to determine the parent issue.

I don't know what could have happened because this automation has been working for me for a long time and from one day to the next it has stopped working.

If I do the task manually from the "move" menu I can do it without problems, but the automation does not manage to do it.

To add more information, I am using the same Workflow for Tasks and Subtasks. This part shouldn't be a problem. Also, I am working on a "Next-gen" project.

Thank you very much for the help!

Pedro Vera · Answer

Thank you very much John,

I'll keep you informed.

John Funk · Answer

It could definitely be something with Atlassian. I would open a support ticket for them to investigate.

https://support.atlassian.com/contact/#/

Good Luck!

Please post back here with the resolution.

Pedro Vera · Answer

Clone it as a subtask is also not an option, because it will be a very frequent action and would create a lot of duplicate issues (tasks).

The parent isn't hardcoded in the main automation, it is taken from a custom field, like this:

The main problem is that everything I mentioned worked before and has stopped working TODAY. Could it be affecting something unrelated to my configuration by atlassian?

Thank you for your answers.