Is there anyway I can stop the "Raise this request on behalf of" field from auto selecting when creating an issue? If not, is there anyway I can move this field to the bottom of the page? I tried moving the reporter field, but that didn't work.
Project settings -> screens -> screen scheme -> Create ticket screen
there you have to make changes
the field "Raise this request on behalf of" is not shown on any of the screens/schemes. It shows as reporter on the screen configuration. I already moved reporter to the bottom of the page and that has no effect.
Hi JayJuan, why do you want to stop it auto-populating? That field is only visible to JSM agents so they can raise a request on someone else's behalf. Here's some related questions:
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