how can i Automate checking of updates on kanban board?

Question

Hi Everyone,

I am looking for a solution, which allows me to automatically do a check of whether any current issues on our Kanban Board has not been updated for the past two weeks. If they have not been updated, i would like to send out an email to the person assigned, which showcases, which of their issues have not been updated.

Bharathi · Answer

Hi @Oliver Remy Asbæk,

As suggested by others, the simplest solution would be to write a JQL using the filter used in the kanban board along with the search terms "updated < -14d AND assignee = currentUser()" and create a subscription that triggers an email with the resultant set of issues.

Hope this helps!

Thanks!

Bill Sheboy · Answer

Hi @Oliver Remy Asbæk -- Welcome to the Atlassian Community!

Yes, and...to the answer from @Craig Nodwell

First thing: if you have items on a Kanban board that have not been updated for 2 weeks, consider having a team conversation about that symptom.  Perhaps the team can identify what is happening, and so eliminate the need for the extra reporting/email to track this symptom.

Next, perhaps try to write a JQL query which returns the issues on your board and which have not been updated for 2 weeks.  You can use the issues view to build this query, or create it in Advanced Issue Search.  This free online training on writing JQL can help: https://university.atlassian.com/student/path/849533-gain-project-insights-through-jql

Once you have a JQL query, you could save it as a named filter.  That would allow team members to sign up for a subscription to send them an email of their issues, and "pull" the data to themselves.

If instead you want to "push" out the emails as a reminder, an automation rule like Craig describes can help.  You can use your JQL to selectively send the emails, one to each person assigned items on the board.

Kind regards,
Bill

Craig Nodwell_7eve9b · Answer

Hey @Oliver Remy Asbæk no worries there's lots of resources available for you.
Jira Automations:
Youtube Jira Automations Getting Started. 
Jira Cloud Automations Getting Started

Hope that helps.