send email requesting authorization from approvers who have not yet responded

Question

Hello All!!!

we need to check which approvals are still in pending approval status, in order to email them via automation. But which field I can see if it is pending a response or not within the approvers field.

Mikael Sandberg · Accepted Answer

You could do this using a scheduled automation that checks for issues that are waiting for approval and then send it to Pending approvers. The automation would look something like this:

Paul Krueger · Accepted Answer

https://community.atlassian.com/t5/Jira-Service-Management/Reminder-for-pending-approval/qaq-p/2092880