How to auto-close tickets that have been in 'resolved' status for 1 month? in JSD

Question

Please can you provide me with a number of ways this can be done.

Currently the automation is pointing to a SIL script that isn't working.

Looking for suitable alternatives / suggestions to configure it so that

'Tickets in resolved go to closed automatically once we hit 1 month'

Thanks

Jack Brickey · Accepted Answer

I would use automation that looks something like below.

* trigger - scheduled to run daily
* condition - JQL... resolutiondate >= startOfDay(-30d)
* action - transition issue to done

Fabio Racobaldo _Catworkx_ · Accepted Answer

Hi @NTNT ,

welcome here!

Here an useful example https://www.atlassian.com/software/jira/automation-template-library/auto-close-jira-issues

Hope this helps,

Fabio