nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Using automation to copy value from summary to custom field?

Patricia Johansson

We have a project for access requests, and using dynamic templates we have created templates where the requester fills in details such as "user email". I would like to get this info copied from the summary to a field we have named "user email".

Using the command:

{{issue.summary.substringBetween("","")}}

This doesn't seem to be able to collect an email address, even if I surround it with ( ), or ' ' or set the rule to include the words before/after.

It seems it will only work on one word, for example:

Bitwarden Access
[rest of summary]

Rule ("B","n") gives me "itwarde"
Rule ("B","c") gives me none/blank (expected "itwarden A")

Is there a way to get a text like email address from the summary to a custom field?

Accepted answers

John Funk

Hi Patricia - Welcome to the Atlassian Community!

Do all of the emails end with .com?

All comments

Mark Segall

Hi @Patricia Johansson and welcome to the community!

Can you please provide a sample summary so we can see the full context?

John Funk

Hi Patricia - Welcome to the Atlassian Community!

Do all of the emails end with .com?

Patricia Johansson

Hi John, they should yes

Patricia Johansson

Hi Mark and thank you!

Sure, so we use the templates for Jira and here is an example of one of our dynamic templates:

Summary would be something like this based on the above:

Bitwarden Access Request
----------------------------

Name: Test
User email: ' test@email.com '
Manager: Manager
Domain: Supply
Collections:

I've tried surrounding the email address with ( ), *'s, etc.

Even if the rule is set to

{{issue.summary.substringBetween("email:","Manager")}}

and no other formatting is added to the email address it always returns blank

John Funk

Then maybe change it to ends with .com

Patricia Johansson

So this is my issue that it won't return anything if there are spaces, special characters etc, as shown:

It seems it will only work on one word, for example:
Bitwarden Access
[rest of summary]
Rule ("B","n") gives me "itwarde"
Rule ("B","c") gives me none/blank (expected "itwarden A")

Even if I set the rule to be "{{issue.summary.substringAfter(":")}}" and change the summary so the user email is the first one with a : it still returns blank

Log on automation:

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

custom-field

cloud

jira-software

jira-software-cloud

automation