How do I use Automation to edit Jira Issue description and use Emoji's and Info Panels etc

Question

I've created a very useful Story description field layout for our Project that I'd like to use as a template across every new Story that is created. The plan was to create an automation that edited the Description field of a Story when it was created.

The problem is that when I try to paste the Story description field template into the automation process it only copies the text and none of the emoji's or info panels.

I've tried pasting the Story into an external site justpaste.it to grab the HTML and then paste this into the automation process but this just displays HTML in the description when the Story is created.

Is it possible to use Emoji's and Info panels in the automation process?

How do I go about adding this to the automation process?

Monica Brazelton · Answer

@Ville Lahdenvuo The solution you shared worked perfectly for me - I was able to create the emoji variables using your solution, and then use those smart values in different places on further actions in my automation rule.

Thank you so much for going through that painful testing and sharing your solution so clearly, I really appreciate it!!

Vladimir Volkov · Answer

An easier option at Windows machines could be inserting emojii at text as-is with embedded emojii picker (Win + . (dot)) 🚀

One may mention here, that for some old emojiies like 1️⃣. 2️⃣, etc. its worth to add header like h3. 3️⃣ to be rendered as it should

Ville Lahdenvuo · Answer

Hey Alistair, I figured out how to add emojis after some painful testing.

Recipe:

* Firstly you need to find out the low level character codes (surrogates), luckily some sites list them.
* So once we have the emoji code in Java e.g. "\uD83D\uDE80" for the rocket emoji we can simply insert it in the.. no wait, not so fast.
* We need to create a string and Jira doesn't let us do that in the templates directly. The easiest way is to use the Create Variable step with the name "rocket" and get an empty slice of an existing string, that way it can be reused:{{issue.summary.left(0).concat("\ud83d\ude80")}}

* Finally in the template we can insert our emoji:{{rocket}}

Result:

P.S. If someone can find a less painful way to do this, I'm all ears.