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How do we allow Service Desk customers to view their resolved tickets on the portal?

CentricDataProjects

How do we allow Service Desk customers to view their resolved tickets on the portal?

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Fabio Racobaldo _Catworkx_

Hi @CentricDataProjects ,

they can do that using My Requests button on the portal. They can be filter their tickets based on status.

Hope this helps,

Fabio

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