nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Automation - can you add a link to a specific linked issue type in a comment ?

Gail_8p6l1l

OVERVIEW

We have an issue link type for original/parent bug and duplicate/child bug. Our automation will close all the child bugs once the parent bug is closed.

We want to add a comment telling our customer service that the duplicate issues are closed and give them the parent link.

Is this even possible? Thanks

Accepted answers

Mark Segall

Hi @Gail - Trying to make sure I understand what you're trying to achieve. You're saying that once the parent bug is closed, in addition to closing out all child bugs, you want a comment added on all of the children indicating that they are closed and include a link to the parent bug?

All comments

Mark Segall

Gail_8p6l1l

Sorry for any confusion. I would want the comment of all children to show a link to the parent. Thanks

Mark Segall

Hi Gail,

Sorry - Still not 100% sure what you're trying to accomplish, but let me take a stab at it (please load a screenshot of your rule if I'm giving bad information)

Assuming your rule is triggered by the parent bug being closed, you probably already have a branch to get into the child bugs to close them out. In this same branch, you can add a new Add Comment action and in the body of the comment, you would just need {{triggerIssue}} to capture the parent bug.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-software

jira-software-cloud

automation