Send email doesn't follow criteria from my JQL

Mustafa Aydemir

Hi Atlassian Community.

I have this JQL that look at a status and if it's older than one week it changes to another status and send an email.

JQL: 
project = XX AND status in ("YY") AND status changed before 1w. ( I added a comment about this on my other previous question and I didn't receive an answer) 

The thing is that I created a new "task" for testing earlier today. It's not changing status but send an email about that "task". 

Can I add something about the email in the JQL or do I have to use branch, action or condition? 

Jeroen Poismans

Hi,

Two things, in your trigger look at the 2 checkboxes:

 

For the rest of the automation, should look something like this:

 

Regards,

 

Jeroen