Does jira service management support the use of epics and sprints?

Karmin Stanley

I don’t see a place to set a sprint or epic value in JSM. How are we supposed to management Jira and JSM requests for our team.

For example, I would like to be able to see all tickets assigned to my team located on one board, regardless of whether they are Jira or JSM.

John Funk

Hi Karmin - Welcome to the Atlassian Community!

No, it is intended for help desk and service management types of work - not software development.