Jira Automation Question: Smart Value not returning the name of Resolution State

Hamza Chundrigar

Hello,

I am trying to use the issue smart value in a Jira Automation that returns the resolution of the issue when the issue transitioned to done (with certain conditions) 

Here's a screenshot of my automation rule:

The rule (audit log shows that it) has run successfully, however I instead of the automation adding in a comment that says "Resolution set to: Won't Do" (which I hope and intend to be outcome), it is instead returning with this statement "Resolution set to: 10018"

 

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Can anyone tell me why this is and how I can fix this?

 

Thanks,

Stefan Salzl

Hi @Hamza Chundrigar ,

I can‘t verify as I could only find {{issue.resolution}}. In (similar) case of status there is the option {{issue.ststus.name}}. 

You could try {{issue.resolution.name}}.  Please let us know if this works.

Best
Stefan