Automatic Reminder for team members to log time for yesterday

Milan Lisica_p7ncjk

Hi smart folks.

I am trying to set automation that will send emails to all team members who didn't log time for the issues that they worked on the day/s before. We often need to remind people to log time as we need to bill clients for those worked hours.

I imagine the automation to review all project members, and if their time log is 0, to send them an email that I define - "Dear colleague, please log your time for yesterday. I love you".

I tried multiple options but couldn't manage to create IF JQL rule for it.

Have anyone tried something like this?

Thank you from the bottom of the heart of all Project managers who remind teammates on a daily basis to log their time on Jira issues that they worked on the day before

Bill Sheboy

Hi @Milan Lisica 

That is a tough problem to solve, for at least two reasons I can think of:

1. you want to observe the absence of information (e.g. worklog) and JQL is not very good at that for many fields like worklogs
2. you want to use reminders to adjust behaviors...and perhaps the lack of people logging time has other causes

Improving the second item seems like a team conversation one why/value of/"what's in it for me" of logging the time.

I suspect there are marketplace addons to help with reporting for the first item.  Without and addon, you may be able to work-around it using automation rules and a custom field.  For example...

• Add a custom field for the Last Worklog Date
• Add an automation rule triggered on work logging to set the field to {{now}}
• Create a filter for issues in-progress or resolved in the last day, where the Last Worklog Date is empty...or older than a day.  Then subscribe to the filter to receive an email, or create a different automation rule to send out the email notifications.

Kind regards,
Bill