Rule to apply label if label is in description

Marcus Soobiah_m9rccl

Hi, I have a list of Labels I have created. I want to now have labels automatically assigned to tickets where the description or summary uses one of the labels

 

example - access appears in the description and I have a label for that, I want the access label to be inserted into the label field automatically 

 

Is this possible?

Aron Gombas _Midori_

Automation for Jira should be able to do that.

You need a rule with:

1. Trigger: do this with a scheduled trigger so that you existing issues are processed, as well. Or, you can use the "issue created" and "issue updated" triggers if you want to process only the issues that are created from now.
2. Condition: you can have access to the description field with the corresponding smart value. Basically the condition should be:
   1. if description contains the substring "access"
3. Action: add label action with the argument "access".

The problem with that is if you have a large number of these keywords/labels, then it will result in a really long list of condition-action pairs.

If that's the case, then you can develop a script for the ScriptRunner app which would do the same thing, but having the mapping from keywords to labels can be very concise in Groovy code.