Use Basic Auth for servicedeskapi via Postman

Christopher Casares

Hi all, thanks for helping!

I'm trying to comment on a request via Postman

https://api.atlassian.com/ex/jira/{cloud-id}/rest/servicedeskapi/request/{request-id}/comment

Using basic Auth
Username: email
Password: API-token


I get the response:

{

"code": 401,

"message": "Unauthorized"

}

 

What permission should I check for the user?
What headers should I include (or make sure not to include)?

Christopher Casares

I realize this post should have been in community.developer,  feel free to delete this post