Allow external users to access content without consuming licenses

Question

Hello,

I'm the Atlassian products admin for my company, and we'd like to set up a new Space so external users can sign in / log in to it without using any licenses and access the content.

I'm kinda new to this, so I'd greatly appreciate your help for any approach you can think of.

Confluence plugins are also an option, if they fulfill our requirements.

The general idea is building 2 spaces: One as a public KB (this one's easy enough), and a restricted space for partners.

Also, is there any way to export/import users from an external DB and import them as unlicensed Confluence users?

Many thanks!

Srinatha Tondihal · Answer

Hi @IT support ,

I wanted to add that if you are using Jira then you can refer the following KB to understand how you can setup users from Jira.

* Give-access-to-unlicensed-users-from-jira-service-management

If the intension is to give confluence access to public then read the below article.

* Set-up-public-access

Thanks,

Srinath T

Srinatha Tondihal · Answer

Hi @IT support ,

Welcome to Atlassian community.

Some Ideas are already discussed in the below thread. You might want to take a look.

* How-to-give-space-access-to-unlicensed-users

I hope the above info helps.

Thanks,

Srinath T