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JSM Automation - Problem with 'For each: Smart value'

Steven Lees-Smith

Hi there,

I have an automation rule in place that checks maintenance end dates from Insight and sends an email with some information.

The problem is I want to add the details to one email and then have it sent off, currently what is it doing is sending an email 'per' line so I end up with a heap of emails.

I have a check for the lookupObjects.size being greater to 0, then a for each: smart value {{ObjectList}} to send an email which I get is doing what it should, but I just want them all in the one email.

What do I need to tweak to have all the info listed in the email body then send to the recipients.

thanks.

Accepted answers

Fabian Lim

Hi @Steven Lees-Smith

Check this tutorial that may help you: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Jira-Automation-Video-Tutorial-on-how-to-send-customized-emails/ba-p/1861508

Regards

All comments

Fabian Lim

Hi @Steven Lees-Smith

Check this tutorial that may help you: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Jira-Automation-Video-Tutorial-on-how-to-send-customized-emails/ba-p/1861508

Regards

Steven Lees-Smith

Nice, heading there right now - will loop back with questions if you don't mind.

Steven Lees-Smith

@Fabian Lim Hmmm, I sort of have something happening but not quite.

I used this in the content for the send email (remembering I am pulling values from Insight)

{{#lookupObjects}}
{{ObjectList.Product Name}} - {{ObjectList.Quantity}} - {{ObjectList.Maint End Date}}
{{/}}

Now I get an email containing the right amount of lines, but the email is just fill of

- -

AND I an getting that email for the same number of items. So it is adding something to the body of the email, but also sending the email on repeat.

Fabian Lim

Looks like you are using the wrong smart value syntax. You should be using lookup objects instead.

Link: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight/#SmartvaluesInsight-Lookupobjects

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