Is there a guarantee that there are no traces of deleted issues stored in the Atlassian Cloud?

Carolin Jonietz

Hello all, 

we're using the Jira Service Management that's hosted in the Atlassian cloud. A customer may require us to delete all Jira issues and no longer needed users (Portal only) once a certain time has passed. That itself seems easy enough. However, can we guarantee that deleted issues are no longer saved anywhere in the Atlassian Cloud? 

Thank you in advance! 

Carolin

Joe Pitt

That is a question for the cloud customer service. This is a forum for user to ask questions of other users.