I am trying to have customers fill out a request in Jira Service Management and have those requests appear as issues in Jira Software (all on the cloud). The request is a basic one, where customers would only fill out the default summary field. I am using automation to do this starting with the most basic case (just create an issue, not even populating custom fields):
Automation rule:
However, with this, I get an error:
Looking around, I only see related issues in the context of modifying custom fields (which is something I will look into later). However, I thought this would be more straightforward and should result in no errors. Is there any advice on how to solve this problem?
