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How to upload custom priority icons in Atlassian Cloud?

Rob Moore_o1lf0j

This question is in reference to Atlassian Documentation: Customize your site

We are transitioning our JIRA over from a standalone instance to Cloud. We have custom priority icons that I'm trying replciate in our Cloud instance. I don't see any way to upload icons for priorities like I can in other areas of the site. I tried using the webdav folder as a source for the icons but now it requires everyone to have webdav access to use JIRA (that is, it prompts them for their webdav password every time they login). Is there another way to skin this cat?

Thanks,

Rob

Accepted answers

Steven F Behnke

Upload them as an Issue attachment and don't delete it
Upload them to a Confluence page and don't delete it
Convert your image to a data URI and paste that in the location area

https://jira.atlassian.com/browse/JRA-21246

All comments

Steven F Behnke

Upload them as an Issue attachment and don't delete it
Upload them to a Confluence page and don't delete it
Convert your image to a data URI and paste that in the location area

https://jira.atlassian.com/browse/JRA-21246

Steven F Behnke

I get the same HTTP 500 but it seems to work anyway. I lifted all these suggestions from that issue I linked.

I think that Atlassian is slowly improving all UI aspects, but this is not a priority (heh) for them right now. JIRA team has said this year they are focused on configuration simplification, bug fix/data center improvements, as well as other needed functional items like Issue Linking events etc.

Unfortunately custom icons will just have to get rolled out when someone takes it on as a personal project or when internal UI improvements become an active epic.

Rob Moore_o1lf0j

Well, I spoke too soon. It works in the priorities config page but fails when you go to other pages that reference it. The URL ends up looking like this:

https://example.atlassian.netdata:image/png;base64,iVBOR...

Joshua McManus_ibjw22

A solution!!

Use the issuetype icon editing/uploading function
1. go to Issue Types in Jira Settings > Issues > Issue Types
2. Edit an issue type (either existing or create a new one)
Change the icon for that issue and upload your own png
Save that change
Right-click the icon on that page and copy the image url
Go to Jira Settings > Issues > Priorities and edit the priority you want to update
Paste the url into the image field
Save
Profit!

KJ.Anderson

That's issue type, not Priority.

BrianW_wsshpi

That is brilliant Joshua! Thanks!

KJ, try reading it all before you say it's wrong.

marcus.hirt@datadoghq.com

It seems like it is possibly to do this by uploading the icons to an issue. The important part is to then go to "Manage Attachments" in that issue (which I could not find in the new layout, so switched back to the old layout), and then copy the url directly from the link at the file name. Do not follow the link and let that URL resolve. Use the link as it is under "Manage Attachments".

marcus.hirt@datadoghq.com

@Shwetha Suvarna - it seems Josh way is the only way to get this to work, if you want to get the icons from Jira Cloud with the rest of the content. Is there a less clunky solution?