Event date when status of an issue is set

Question

Dear,

Where can I find the status history of an Issue?

I'm look for a way to find about long a ticket had a certain status.

I'm not looking for any app / add-ons.

In the history of a issue you can see the date and time when an issue is set to a status.

Via JQL it's possible to search if an issue has that a certain status with the command

status was in

What I'm looking for is the event date when this status was.

How can you find that?

Regards Raymond

laura.devita · Answer

Hi @Raymond Groener

For example, you can use this plugin:
https://marketplace.atlassian.com/apps/1221462/time-between-statuses?hosting=cloud&tab=overview

Kind Regards,

Laura

Trudy P Claspill · Answer

Jira does not natively provide methods via JQL for you to extract the date an issue was set to a status.

If you don't want to use an add-on, you could create custom field(s) to hold the date an issue was set to each status, and set that field through workflow or automation rules. Then you could use JQL to filter on those custom fields.

Or there might be a solution if you are willing to look at using the REST API.