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Require duplicate issue link type when issue is marked Duplicate

Kirtana Suresh

Hi everyone,

We've added a transition called "Mark Duplicate" which moves to mark the issue as resolved. We're wondering if we could make it mandatory to link the duplicate issue in particular while transitioning?

I've added a custom screen to the transition, with a validator, that makes "Linked issues" field mandatory while transitioning.

However, the user is then allowed to choose from a list of "link issue types" (duplicates, clones, relates etc)

Is there a way to restrict it only to "duplicates"?

Screen Shot 2022-04-21 at 10.21.04 PM.png

Accepted answers

Gaurav_0av1h6

Hello @Kirtana Suresh

I am not aware of any way to restrict the options from the list of "link issue types".

An alternate solution can be the usage of the Automation rule. This will even reduce the effort required from the end users. Let me know if you need help with the rule.

Hope this helps!!

All comments

Gaurav_0av1h6

Hello @Kirtana Suresh

I am not aware of any way to restrict the options from the list of "link issue types".

An alternate solution can be the usage of the Automation rule. This will even reduce the effort required from the end users. Let me know if you need help with the rule.

Hope this helps!!

Kirtana Suresh

Thanks @Gaurav ! Yes please, I'd like to know more about using Automation for this scenario. What would you suggest?

Gaurav_0av1h6

Hello @Kirtana Suresh

To set up the Automation, the trigger would be when the issue transitions from 'Ready for Review' to 'Close' status; then in actions you can link the issue as well as add comments.

Please refer to the documentation from Atlassian here.

Kirtana Suresh

Ah that might not work for us because the duplicate issue needs to be chosen by the user. If I was to do it via automation, it would choose "Trigger issue" or "Most recently created issue" as the duplicate issue (looking at the actions).

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