Comments are not populated in JIRA Dashboard

Question

Hi all,

I cant be able to see the issue last comments in the JIRA dashboard gadgets.

Could you please help on above issue.

herewith attached the snapshot for your reference.

Regards,

Kamal

Fabio Racobaldo _Catworkx_ · Answer

please ask to your jira admin. I can't do anything on my side

kamalakandan · Answer

Hi @Fabio Racobaldo _Catworkx_ ,

Thanks for your kind support.

Here we don't have a privilege for jira admin to access the automation field.

Eagerly looking for your reply.

Thanks & Regards,
Kamal

Fabio Racobaldo _Catworkx_ · Answer

Hi @kamalakandan ,

welcome to the Atlassian community!

Are u sure that you correctly setup an automation in order to populate that field with the last comment?

Please take a look here https://jira.atlassian.com/browse/JRACLOUD-2734?focusedCommentId=1643536&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-1643536

Last comment is just a text field but it need to be populated through an automation or a third part app.

Hope this helps,

Fabio