Automating start date and end date when an issue is transitioned in Jira Cloud

Question

Hello everyone,

I want to automate the entry of a given issue’s start and end date when the issue progresses through the workflow. Specifically when an issue is moved into In Progress, set the start date automatically.

Conversely, when the issue is moved to Done, set the end date on it.

any help would be appreciated!

Bill Sheboy · Answer

Hi @Charles Cain

What have you tried thus far to implement this, as this may be implemented using the Issue Transition trigger, some conditions (if needed), and an action to edit the field?

And, is "End Date" a custom field you have added as there is no built-in field with that name?

To help you get started please review this documentation and example rules:

* https://www.atlassian.com/software/jira/guides/expand-jira/automation
* https://support.atlassian.com/cloud-automation/docs/smart-values-in-jira-automation/
* https://www.atlassian.com/software/jira/automation-template-library#/label/all/1453

Kind regards,
Bill

Fernando Eugênio da Silva · Answer

@Charles Cain

Just in the ACTION of editing the custom field of Start Date and End Date include the smartvalue: {{now}}

Then Jira will populate the field with exactly the date and time the transition was performed.

Hope this helps. Let me know if you have any question.

Regards,
Fernando