Actor does not have permission to view one or more issues, or the issue was deleted (please check pe

Garrett Popovich

We have created automation to run anytime an issue is created and not assigned to anyone to have an email be sent.  We are getting the following error:

"Actor does not have permission to view one or more issues, or the issue was deleted (please check permissions and issue security levels):

Issue TIM-13 (id:20018)"

The atlassian-addons-project-access role is assigned to every project permissions group so I am unaware of any more permissions this may need,

It just keeps giving us the errors for when the actor is automated for Jira

Mark Segall

Hi @Garrett Popovich - The automation account may not be a member of that role.  To test the theory, I would add the automation account as a project Administrator.  If the rule suddenly works, you probably need to add that account to the atlassian-addons-project-access role.