Updating Custom User Field from Project Role

Zachary Singh_o7n5np

Hi There-

 

I am trying to update a User Select custom field at the time of the creation of a ticket from a project role. I have a custom field Project Manager and a Project Manager role. I want to copy the user from the Role into the custom field. 

I am either hoping to do it via post function (change %%CURRENT_USER%%) or via the Automation rules in Cloud. 

Thoughts? 

Bill Sheboy

Hi @Zachary Singh 

Where is the information about your "Project Manager Role" stored: an issue field, Jira Group, entity property, etc.?

If it is any of those you could use an automation for Jira rule.  To access a Jira Group you would need to call the REST API from the rule to get the user's account ID.  For the others (issue field or entity property) you should be able to access the data with rule actions.

Kind regards,
Bill