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Workflow status name changed

Gnanabaskar

Hi,

After copying data from Jira Cloud Prod to Cloud Sandbox I can see that Workflow status names are changed.

In Production it is To Do & Done

In Sandbox it has changed to Scope & Done(released in production)

" To Do " has been changed to "Scoped"

& "Done" changed to "Done (RELEASED IN PROD)".

What would have happened? Help me to fix this.

Thanks,

Baskar

Accepted answers

All comments

Ste Wright

Hi @Gnanabaskar

Is the Workflow in Prod...

Published - i.e available for users to use or...
In Draft - and is either one of these set of Statuses?

It might be that the Workflow was in draft and has either not been copied across because of this, or has replaced the published Workflow during the data copy.

If the above is fine - this shouldn't happen (unless someone has modified the Workflow post-data copy). I'd refresh the data again from prod and see if this rectifies the issue first.

Ste

Gnanabaskar

Hi @Ste Wright

It is Sandbox workflow, In production it is different. After copying prod data to sandbox it has changed to what in the picture attached in my question.