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I want to change assigns according to status of the ticket

Prashant_fiojju

I want to create an automation/rule that whenever any ticket's status is changed to "send for testing" then it should be assigned to a particular user (tester) automatically.

I have created automation for it and has also created a group of Testers with the tester as a member in it. Still, it is not happening.

Can someone pls help me with this?

Thanks in advance

Accepted answers

Fabio Racobaldo _Catworkx_

in my opinion, you could just use a post function that change assignee value each time that transition happens.

Fabio

All comments

Fabio Racobaldo _Catworkx_

in my opinion, you could just use a post function that change assignee value each time that transition happens.

Fabio

Prashant_fiojju

where to use this function and how?

Fabio Racobaldo _Catworkx_

Please read the following guide https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

You should use Updare Issue Field post function selecting your desired assignee.

Ciao,

Fabio

Prashant_fiojju

Thanks -- was able to do by this flow -- i think i was doing over-engineering for simple requirement

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