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Auto set Issue prio when adding ticket to started sprint

Stijn Coppens

Hello,

How should I create a custom-action to auto-set the PRIO of a ticket that is added to an active, already started, sprint?

Not only when it is a new created ticket, also when it is moved into the Sprint.
Also not altering the PRIO of a ticket when being moved in the started Sprint.

Regards,

Stijn.

Accepted answers

Clark Everson

Hi Stijn,

You would want to use an automation Rule

If you haven't played with automation before I would recommend tryingin Atlassian's playground

https://www.atlassian.com/software/jira/automation-template-library/rules?&aceid=&adposition=&adgroup=125210443099&campaign=13965435323&creative=534739550159&device=c&keyword=&matchtype=&network=g&placement=&ds_kids=p65171670343&ds_e=GOOGLE&ds_eid=700000001741655&ds_e1=GOOGLE&gclid=EAIaIQobChMIsvXZ7JPQ9gIVFKjICh3ybQAzEAAYASAAEgISuvD_BwE&gclsrc=aw.ds#/

It would look something like the screenshot though I made that in under a minute so I didn't test it or anything. Screen Shot 2022-03-18 at 1.15.44 PM.png

All comments

Bill Sheboy

Hi @Stijn Coppens

The details of your use case are a bit unclear to me. It seems you want to set the issue's Priority field based upon some criteria when the issue is created, or added to a sprint which is not in progress. Is that correct?

If so, you could do this with a couple of different automation rules. For example the one for issue created could be:

trigger: issue created
action: re-fetch the issue (to confirm you have all of the data)
condition: priority is empty
action: edit issue field to set the priority

You do not describe how you decide the priority value, and so the rule may need additional conditional logic.

To learn more about automation rules, please take a look at these references:

Kind regards,
Bill

Clark Everson

Hi Stijn,

You would want to use an automation Rule

If you haven't played with automation before I would recommend tryingin Atlassian's playground

It would look something like the screenshot though I made that in under a minute so I didn't test it or anything. Screen Shot 2022-03-18 at 1.15.44 PM.png