nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Queues can not be seen by agents

I created queues that I am able to view myself.

I also selected the box within the queue - show agents

However my group members are not able to see the queues at all.

They see a default.

Accepted answers

Nina Zaradniak_Deviniti_

Hi,

Maybe in this thread you will find the answer https://community.atlassian.com/t5/Jira-Service-Management/Agent-can-t-see-queue/qaq-p/1524055.

Cheers, Nina.

All comments

Nina Zaradniak_Deviniti_

Hi,

Maybe in this thread you will find the answer https://community.atlassian.com/t5/Jira-Service-Management/Agent-can-t-see-queue/qaq-p/1524055.

Cheers, Nina.

Thanks Nina

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