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How to set up issue importing with original estimate

Tiago S.

Hi, I want to know how to import issues with "Original Estimate" value.

In the answers for this question, I saw that is possible to import the value in seconds. I wrote a .csv file with original estimate in seconds, but I couldn't map this value to any field in JIRA.

Then, my question is:

How can I set up issue importing to make "Original Estimate" visible?

EDITS:

[1] In the picture, the list of fields available to map - no Original Estimate available.

[2] My project is "Software Project" type. Does the type of the project have anthing to do with this behavior?

Thanks in advance.

Accepted answers

Trudy P Claspill

Hello @Tiago S.

Are you a Jira Administrator for your instance?

How are you accessing the import function; through the Advanced Issue Search screen or through administrator functions (System > External System Import)?

Based on the screen image I think you are using the Import function from the Search screen.

Is Original Estimate a field that is available on the Create Issue screen for issues in the project to which you are trying to import the issues?

All comments

Trudy P Claspill

Hello @Tiago S.

Are you a Jira Administrator for your instance?

How are you accessing the import function; through the Advanced Issue Search screen or through administrator functions (System > External System Import)?

Based on the screen image I think you are using the Import function from the Search screen.

Is Original Estimate a field that is available on the Create Issue screen for issues in the project to which you are trying to import the issues?

Tiago S.

Hi @Trudy P Claspill

Thanks for your answer.

I'm accessing the import function through Advanced Issue Search Screen.

About being Jira Administrator, I think I am, because I set up Jira for personal use and there's no team members beside me.

Orginal Estimate is not available when I access Create Issue screen.

Trudy P Claspill

You have two options.

1. Add Original Estimate to the Create Issue screen. If you do that, then the field should show up when you are trying to map fields for import when you access the Import function through the Search screen.

2. Access the Import function through the administration screens: click the Gear icon, select System, then External System Import. That gives you access to all fields even if they are not on the screens.

Tiago S.

Hey @Trudy P Claspill

Thanks for your quick response.

* On adding Original Estimate to Create Issue (1) - when I access this screen, these are the options for field configuration (image 1, both "all" and "custom" fields)

* On accessing the import function (2) - as I take the path System > External Import, I go to this screen (image 2). During the import process, I can't access Original Estimate (image 3).

** Aditional comment here: I tried for one time to import from .csv, and then I mapped Original Estimate (seconds) by typing it, but I couldn't repeat this process, don't know why.

Thanks for your help so far.

Dione Cannon

Is there any answer from Atlassian? It looks still the same and it is almost a year now

Trudy P Claspill

Hello @Dione Cannon

Welcome to the Atlassian community.

What are you specifically looking to Atlassian to answer?

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