Move issue to different project disappeared

Question

Hi community,

I have previously been able to move issues between projects. However, I am trying to move a few issues today and I am not getting the option to move it to a different project, I can only change issue type or change parent.

I have verified I have browse and create permissions in both projects.

Did something change?

Haley_l646bj · Answer

I triple-checked permission scheme and roles and I am set up to be able to move issues between projects. In another project with the same permission scheme the option to move issues to a different project exists and I am able to do so with ease. So now I am thoroughly confused as to why I can't do it in the projects I have previously been able to move things between.

Haley_l646bj · Answer

I had previously used clone and move in both the from project and the to project. I've tested this on both ends, as well as in my test project that has all permissions. Still not getting the option to move to a different project.

Jack Brickey · Answer

Not aware of any intentional change. If you're sure that you have the proper permissions i.e. you have tested the ability to create issues in the to-project and you have Move permissions in from-project then it might be worth testing if you could create a test issue in the from-project and move to another test project you have. Just trying to isolate if there's something on the from-side or the to-side.