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IQL Condition - Change Object Status

James Calimutan_oograt

Please help with a better syntax to generate an issue when the status of a computer or mobile device is set to pending return.

Accepted answers

Mark Segall

Hi @James Calimutan

You'll want to combine your conditions into one. Right now your conditions are sequential and will likely collide. Try a single IQL condition with this:

ObjectType IN(Computers, Mobile Devices) AND "Status" = "Is Pending Return"

All comments

Mark Segall

Hi @James Calimutan

You'll want to combine your conditions into one. Right now your conditions are sequential and will likely collide. Try a single IQL condition with this:

ObjectType IN(Computers, Mobile Devices) AND "Status" = "Is Pending Return"

James Calimutan_oograt

Thanks @Mark Segall ! I keep getting this error. I have tried = "Is Pending Return", IS "Pending Return"

Mark Segall

Hi James - You need an EQUALS in your query like I posted above for statuses. This worked for me. Also, be cautious with case sensitivity. IQL can be fickle with that.

James Calimutan_oograt

Hi Mark. Still getting that error message unfortunately

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