Service Desk: Created by anyone

Paul Terry_vb4a5e

When I go into Service Desk and search for previously raised requests, if I change the created by filter to be "Created by anyone", it still only shows the requests which I have created.

Is there somewhere else that permission needs to be given to that all requests for an organisation / project can be seen?

Ajay _view26_

@Paul Terry ,

Welcome to the community 

This post addresses your observation - https://community.atlassian.com/t5/Jira-Service-Management/How-to-get-Service-Desk-quot-All-Requests-quot-to-show-All/qaq-p/700984