Hello!
I have a project where I want to create a board based on existin filter which contaits all isues in that project. The JQL looks like this: project = $project name. And I do see all my issues in this filter. However, when I look to a backlog of this board - it hides issues which are associated with epics (user stories and issues which are dirrectly conntected to Epic)
Did anyone faced with the issue? It looks similar to this
https://community.atlassian.com/t5/Jira-Software-questions/Issues-assigned-to-Epic-don-t-appear-in-Backlog/qaq-p/1097265
Is the source project a Company Managed project or a Team Managed project?
Is it a Software project (vs. a Work Management/Business project or a Service Management project)?
Can you provide screen images that show the backlog demonstrating that an issue you expect to see is not visible, and also a screen image of the details of that issue?
Hi!Thanks for response.My project is team managed;
It's is Software project
Here is the screenshots:
Project Backlog on main board:
Project Backlog on my test board:
And here is the filter result:
If we look at epic we will see that there are child issues which are part of the project:
If I create story OR task which is not associated with the epic - it appears on board:
But after adding Epic link to the issue it disapears again
When you create a board manually from a saved filter, the functionality of that board is based on the architecture of Company Managed projects. In such projects, a child issue of an Epic keeps track of its parent using the Epic Link field, and keeps track of the parent issues of Sub-tasks using the Parent field. In a Team Managed project, a child issue of an Epics and Sub-tasks keep track of their parents using the Parent field.
Because of this difference, your manually created board sees the issues that are children of Epics (in the Team Managed project) as "sub-tasks" for display and board functionality purposes. Such child issues will show in the backlog list only if you expand their parent Epic in the Backlog list. And in the epics pane you will not get summary data for the child issues because the board sees them as equivalent to Sub-tasks.
If that explanation is unclear, let me know.
Thank you. The explanation is clear. The only unclear part is how to see the issues in backlog list?
what does it mean “to expand parent epic in the backlog list?”
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