Automatic creation of JIRA tickets from Slack

Question

I have a channel for purchase notifications.

For some of them (specific parameters) I need to create JIRA tickets automatically.

Is there a trick to automate creation of JIRA tickets from Slack?

Sachin Dhamale_o1c5zi · Accepted Answer

@Yulia Zhyliaieva - By Default the there is not way to automate the issue creation from Slack. You may create support ticket with Slack as its from slack to Jira. May be they have some API through which you can develop some plugin which help you to trigger the jira issue creation REST API.

1. Listen the message on Slack

2. Read the Message and look for parameter.

3, If it satisfy your parameter then trigger the Jira Issue creation REST API ( for which i can help)

Refer this third party plugin which create jira issue based on some emoji. Lets see how it full fill your requirement.

https://jirasteps.app

Pls accept the answer if it helps you.

Thanks,
Sachin