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Creating Jira automation to update linked Insight asset value

Robert Wen_Cprime_

Ugh! My brain is mush and I deleted the automation that did this!

I'm trying to remember how to piece this together.

I have specific JSM issue types that have a custom field that references an Insight object. On certain transitions, I'd like the Jira Automation to update that object's Status field.

I seem to remember that I have to have an IQL Query condition. And that you can use the Edit Object operation to update the Object. But everything else is fuzzy.

HELP!

Accepted answers

Mikael Sandberg

Automation doesn't allow you to edit a specific object, so you would have to use the REST API to do it, something like this:

Screen Shot 2022-02-03 at 10.30.53 AM.png

The object ID is being used in the call to update the status attribute in this case.

All comments

Mikael Sandberg

Automation doesn't allow you to edit a specific object, so you would have to use the REST API to do it, something like this:

Screen Shot 2022-02-03 at 10.30.53 AM.png

The object ID is being used in the call to update the status attribute in this case.

Robert Wen_Cprime_

I seem to remember using the "Edit Object" action to update attributes in the object. Screen Shot 2022-02-03 at 12.32.35 PM.png

Mikael Sandberg

The Edit Object that is in automation currently is for old Insight, at least based on my own research and the information I got from the product team.

Robert Wen_Cprime_

I'm almost there.

The if condition passes, but I get a 401 error on the Send Web Request.

I created the API token, appended my email to it and base64 encoded it and added it as the value for Authorization along with the word "Basic".

Am I missing something?

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