Problem with account permissions

Question

I have created a new account to learn Jira Software and related products. I am an experience Trello user.

My user account shows the correct email address, and when I view my User Details screen (see below), I have all the correct permissions. But when I try to use certain features in Jira Software, I get various messages that I lack permissions, that I need to speak to the site administrator (that's me), etc.

Why does Jira Software think I am not the Site Administrator when I am using the product?

Jack Brickey · Answer

Ah yes....sorry. "Change parent" is used in TMP projects only. So in your case you are using CMP project. So I should correct my earlier response....

CMP - use Move to change the parent of an issue

TMP - use Change parent to change the parent of an issue

why oh why is this not made consistent 😏

personally I like Change parent but the Move covers all scenarios changing the parent, moving an issue to another project, or changing the issue type.

Jim Reynolds_kabxju · Answer

Thx. In your post I linked to about checking permissions, there is a "Change Parent" link in that menu, along with the Delete link. The fact that I don't have that in my menu was one reason I assumed I lacked permissions.

I'll assume I'm the admin and I'll use the Move command if I need to do that. Issue closed. ;-)

Jack Brickey · Answer

Btw, I assume your original image was reflecting your details which means you have full permissions.