automation with user picked custom field

Susann Petzold

Hello  

I have a request with a custom fiel (pick-user-field) and want to tranfer the (picked) users name into a subtask. 

I actually do this with: 

"copy from triggered issue" automations, but I just get some random Numbers instead of the picked username. 

This is part of a subtask description:

This is what I got in my subtask:

any ideas how to fix it? Many thanks in advance  

bmccoy

Hi,

It looks like it is writing the user's account ID.  To print the name of the user you will need to use {{issue.fields.MyField.displayName}}

You can find more information about user smart values here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/ 

Cheers,
Brydie